This toolkit from The Commonwealth Fund and Healthwise includes a series of “personas” for different types of individuals with complex health and social needs, as well as their caregivers. The personas help depict the experiences, motivations, and goals of a group of patients, as well as the barriers they face.

Personas included in this toolkit include:

  • People older than 65 with functional limitations
  • People with advancing illness
  • People with three or more chronic conditions
  • People younger than 65 living with a disability
  • Caregivers of high-need patients

Explore the personas